Blue line: active tracked movementOrange line: inactive/no-network gap between updates (click line for start/end time + reason)Red pin: current/latest locationOrange dot: 15+ min stop or gap pointYellow points/line: admin planned route
Executive Activity
Real-time status
Documents & Attachments
Task files
Task List
View, track, and manage task flow
Task
User
Accepted By
Created
Accepted
Started
Checklist
Battery
Share By
Status
Last Seen
View
Action
Task Details
Create Route Template
Hold Ctrl + drag on map to draw freehand route. Minimum 3 points required.
Route Map
Hold Ctrl + drag on map to draw route points.
Set Route
Select one or more route templates and apply them to this task.
Tracker
Press accept to begin sending location.
Required: Location "Allow all the time", Battery "Unrestricted", Notifications "Allowed".
Assigned Tasks
How to Use (Website + Mobile App)
Use this section as a complete quick-start guide for admins, executives, and users.
1. Login and Access
Open the website and sign in with your username and password.
After login, the dashboard opens based on your role:
admin and executive get dashboard tools, user gets tracking/task view.
Admins can now log in on multiple devices/browsers at the same time.
2. Admin and Executive Workflow (Website)
Create tracking links using Name, Task Name, and Destination, then share the generated link with the user.
Monitor live tasks in the task table: status, checklist progress, battery level, and last seen time.
Open task details to add checklist items, upload task documents, and review comments/checklist completion.
Use map view to track live location and movement history (footsteps) for each task.
3. Manage Accounts and Teams (Admin)
Create users with username, display name, password, team, and role.
Manage company/team members, change role or status, reset passwords, and remove accounts when required.
Use Company Summary and Plan Summary to control plan limits (Admin/Executive/User counts).
Use force logout options only when you need to clear stuck sessions or secure a compromised account.
4. User Workflow (Tracking Link)
User opens the shared link and logs in if required.
Tap Accept to start sharing live location.
Allow required permissions:
Location set to "Allow all the time", notifications enabled, battery optimization disabled/unrestricted.
Keep internet on while traveling; tracking updates are sent automatically.
Complete assigned checklist items and add comments when requested.
5. Mobile App Workflow
Install/open the app and grant first-time permissions (Location + Notifications).
If opened from task link, verify task details and tap Accept & Start.
If opened manually, fill task fields, generate/copy/share link, then start tracking.
Keep background tracking enabled; the app sends location approximately every 10 seconds.
For Android reliability, set battery mode to unrestricted and allow background activity.
6. Notifications and Alerts
Admins can configure notification title prefix and inactive threshold from Notification Settings.
Push alerts help admins react quickly when a user goes inactive for too long.
Users/executives should keep notifications enabled to receive task updates.
7. Troubleshooting
If tracking is not updating: check GPS permission, internet connectivity, and battery optimization settings.
If account shows inactive: contact your team admin to reactivate user/team status.
If map or task details look stale: refresh dashboard or re-open task view.
Best practice: admins should test one end-to-end task flow (create link -> accept in mobile -> live map update -> checklist completion) after major updates.
ZewelMind - Terms & Conditions
Last Updated: February 2026 Owned & Operated by: ZewelStaff.com
1. Acceptance of Terms
By accessing or using ZewelMind, you agree to comply with and be bound by these Terms & Conditions. If you do not agree, please do not use the service.
2. Service Overview
ZewelMind is a delivery tracking and management application designed specifically for jewellery and diamond businesses, offering:
Real-time delivery staff tracking
Task assignment and status updates
Admin alerts and notifications
Downloadable delivery reports
Secure and transparent delivery monitoring
3. Eligibility
Users must be at least 18 years old.
The service is intended for businesses in the jewellery, diamond, and related industries.
You agree to provide accurate business and user information.
4. Account Registration & Responsibility
You are responsible for maintaining the confidentiality of login credentials.
Any activity under your account is your responsibility.
ZewelMind is not liable for unauthorized access due to user negligence.
5. Subscription & Payments
ZewelMind operates on a subscription-based model.
Plans may include a fixed monthly fee with a defined number of users.
Payments must be made in advance and are non-refundable unless stated otherwise.
Failure to renew may result in service suspension.
6. Acceptable Use Policy
Users agree NOT to:
Use the app for illegal or fraudulent activities
Misuse tracking features for non-business or unethical purposes
Attempt to hack, disrupt, or reverse engineer the platform
Upload false delivery information
Violation may result in account suspension or termination.
7. Data Privacy & Security
ZewelMind collects location and delivery data solely for operational purposes.
We implement reasonable security measures to protect user data.
We do not sell or share sensitive business data with third parties without consent.
You may also link to a separate Privacy Policy.
8. Limitation of Liability
ZewelMind is a tracking and reporting tool. We are not responsible for:
Loss, theft, or damage of jewellery during delivery
Employee misconduct
Network or GPS inaccuracies
Business losses resulting from delivery delays
9. Service Availability
We strive for uninterrupted service but do not guarantee 100% uptime. Maintenance, updates, or technical issues may cause temporary interruptions.
10. Termination of Service
We reserve the right to suspend or terminate accounts if:
Terms are violated
Payments are overdue
The platform is misused
Users may cancel their subscription at any time; access will remain until the billing cycle ends.
11. Updates to Terms
ZewelMind may update these Terms & Conditions at any time. Continued use of the service constitutes acceptance of the revised terms.
12. Governing Law
These Terms shall be governed by the laws of India, with jurisdiction in Mumbai, Maharashtra.
13. Contact Information
For support or legal inquiries: ZewelMind (by ZewelStaff.com) Phone: +91 9029112090 Website: www.zewelstaff.com
ZewelMind - Disclaimer
Last Updated: February 2026 Owned & Operated by: ZewelStaff.com
1. General Disclaimer
ZewelMind is a delivery tracking and management tool designed to assist jewellery and diamond businesses in monitoring delivery operations. The platform provides tracking data, task updates, and reports for operational transparency.
ZewelMind does not guarantee delivery outcomes or employee conduct.
2. No Liability for Loss or Damage
ZewelMind shall not be held responsible for:
Loss, theft, or damage of jewellery or valuables during delivery
Misconduct, negligence, or fraud by delivery personnel
Incorrect handling, packaging, or transportation practices
Disputes between employers and employees
The responsibility for delivery security remains solely with the business using the service.
3. GPS & Tracking Accuracy
Location tracking depends on GPS, internet connectivity, and device functionality.
ZewelMind does not guarantee 100% real-time accuracy. Delays or inaccuracies may occur due to network issues, device settings, or environmental factors.
4. Technology Limitations
ZewelMind is provided on an "as-is" and "as-available" basis. We do not guarantee:
Uninterrupted or error-free operation
Compatibility with all devices or operating systems
Prevention of technical failures or downtime
5. User Responsibility
Businesses using ZewelMind are responsible for:
Verifying delivery details before dispatch
Hiring trustworthy staff
Maintaining proper insurance for jewellery shipments
Ensuring compliance with local laws and industry regulations
6. Third-Party Services
ZewelMind may rely on third-party services such as maps, GPS, hosting, and messaging providers. We are not liable for failures or inaccuracies caused by these services.
7. Data Privacy & Security
ZewelMind respects user data privacy and confidentiality.
We do not sell, rent, or share user data with third parties for marketing or commercial purposes.
We do not access business delivery data except when required for technical support or system maintenance.
All tracking and operational data remain under the control of the business using the platform.
We implement reasonable security measures to protect stored data from unauthorized access.
However, users are responsible for maintaining secure login credentials and device security.
8. No Legal or Security Guarantee
Use of ZewelMind does not replace insurance coverage, legal compliance requirements, or physical security measures. The platform is a monitoring tool, not a security guarantee.
9. Limitation of Claims
By using ZewelMind, users agree that ZewelStaff.com shall not be liable for any indirect, incidental, or consequential damages, including financial losses arising from delivery operations.
10. Updates to Disclaimer
This Disclaimer may be updated periodically. Continued use of ZewelMind implies acceptance of the latest version.
11. Contact Information
For queries regarding this Disclaimer: ZewelMind (by ZewelStaff.com) Phone: +91 9029112090 Website: www.zewelstaff.com
